What is Process Excellence?

15/09/2014 Jon Meyers Process Excellence

What is Process Excellence?

  • Standardisation?
  • Efficiency?
  • A way to save money?
  • A set of tools?


It is all of the above…. and none of the above!


This video defines Process and Process Excellence in a creative and compelling way, highlighting why it is critical in a customer focussed service economy.



Provided through the Process Excellence Network (PEX).