CLIENTS WE SERVE
We have delivered successful operational improvement programmes for financial services organisations around the world - in the UK, Europe, America and Asia. Our work has ranged from large multinational banks, life companies and insurers, to smaller domestic organisations. The flexibility of the way in which we work, and results delivered means we are able to provide value to financial service organisations of all sizes.
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Channel Revitalisation Strategy and Execution, Retail Margin |
Channel Strategy, New Retail Formats |
Strategic Design, Operations Transformation, Lending Process Design |
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Multiple Value Creation Projects |
Construction of a Process Model for Business Banking |
20 studies over 10 years |
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6 Substantial Studies and Assignments over 5 years |
Industry Blueprint, Retail Channel Revitalisation and Execution |
Process Modelling, Definition and Improvement |
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Process Control and Improvement |
Process Control and Improvement |
Strategic Planning |
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Activity Based Costing Definition and Implementation |
Design and Implement Root Cause Analysis Methods |
Define and Implement Process Model, Improve Process Performance, Design End State Model |
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Client Services and Ticketing Services Process Definition and Improvement |
‘End to End’ Business Process Analysis and Redesign |
IT Process and Cost Modelling |
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Lead Adviser “ Retendering of Detention and Health Services |
Implementation of Corporate Market Credits System |
Transition Management of New Outsourcing Arrangements |