SmartPack

The SmartPack Toolkit provides WDScott and its clients with a complete set of simple to use software based tools that support all aspects of process management using easy to deploy Microsoft Office based technology.

• The toolkit comprises a set of modules:
• Process Model
• Process Time Standards
• Process Performance Monitoring
• Process Performance Analysis and Reporting
• Process Capability and Stability Analysis
• Attendance Management
• Resource Planning and Management
• Process Costing

• Key features include:
• WDScott’s proprietary best practice logical process models
• Definition of processes designed to meet customers’ expectations and to achieve strategic intents
• Full integrity of process definitions enabling a fully integrated end-to-end view of process
• Ability to understand triggers and dependencies at a process level
• Production of Visio based customer centric flowcharting
• Production of operating instructions (for training and coaching)
• Use of predetermined process time standards based on WDScott’s own database of best practice times
• Linking with business policies and procedures
• Integrated process documentation management
• Ability to monitor, analyse and report on process performance, stability and capability
• Live process review and management
• Insightful analysis of individual operative and process performance
• Effective planning and management of resources, variances and costs
• Rapid on Value Added Analysis
• Process costing at product, channel and customer levels