KNOWLEDGE

Process Models

WDScott’s proprietary process models represent international best practice processes for a range of industry types.

For example, the Finance Sector models have definitions for over 400 generic and logical processes covering both direct and intermediated channels, and both traditional banking and insurance product sets (including advisory processes).

The models can be used at all levels in an organisation; from enterprise wide to a work group.

  • At the detailed level, the process definitions include:
  • The intent of the process
  • What triggers its execution
  • Inputs to and outputs from the process
  • Activities typically included in the process
  • Linkages to other processes
  • The advantages of these models to our clients is that it helps:
  • Speed analysis and ensure quality
  • Ensure consistency and the right level of detail.
  • Allow comparison over time and effective benchmarking